Frequently asked questions
The details guests ask about most often before booking.
Does Hotel Suites Mediterráneo have a pool?
Yes. There is an outdoor pool with pool umbrellas, sun loungers and a swim-up bar.
Is the hotel pet friendly?
Yes. One dog or cat of up to 15 kg stays free in selected pet-friendly rooms. Restrictions apply, so please request a pet-friendly room when you book.
How much is parking?
Self parking is free for guests on site.
What time is check-in?
Check-in starts at 3:00 PM and there is no end time. The minimum check-in age is 18 and contactless check-in is available.
What time is check-out?
Check-out is before noon, and contactless check-out is available.
Where is the hotel located?
On the beach in Playa de Oro, Boca del Río, within about 3 km of the World Trade Center Veracruz, Andamar Lifestyle Center and Foro Boca.
Is there WiFi?
Free WiFi is available in the public areas of the hotel.
Can I cancel free of charge?
Selected rates include free cancellation. The conditions of your rate are shown before you confirm your booking.
Is there an elevator?
No. The building has two floors and no elevator.