Contact and policies
Our front desk is staffed 24 hours a day and our team speaks Spanish and English. Write to us with any question about rooms, groups, events or pets, or book directly online at any time.
Address: Blvd Miguel Alemán 121, Los Arcos, Playa Hermosa, 94290 Boca del Río, Ver., Mexico
Email: info@hotelsuitesmediterraneo.com
Good to know
Check-in starts at 3:00 PM with no end time; check-out is before noon. Front desk staff greet every guest on arrival and the minimum check-in age is 18.
This property accepts credit cards; cash is not accepted. A credit card authorisation for one night plus taxes may be placed for bookings paid on site, and the property may pre-authorise the card before arrival.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Extra-person charges may apply.
Children are welcome. Rollaway or extra beds and cribs are not available. Pets stay free, limited to one dog or cat of up to 15 kg in selected rooms on request.
Smoking is not allowed. The building has two floors and no elevator, and noise-free rooms cannot be guaranteed. Special requests are subject to availability at check-in and may carry a charge.